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Custom Order Policy

Petalpost Creations seeks to provide a variety of products that appeal to a lot of different tastes. Additionally, we may accommodate personalization of our existing products or customized order requests to meet your individual needs. We would like to answer a few questions you may have about our custom order policies. If you have a question not answered below, or would like to make a custom order request, Contact Us and we will be happy to discuss it with you.

What are your custom order policies?

All personalized or custom ordered products are hand made just for you. These products may not be returned, and sales are considered final. Once we review your custom order request, if accepted we will provide a price quote. Upon your authorization we will begin production.

Custom orders are non-stocked items, so it will take between 2 - 4 weeks to complete your order. A more specific time frame will be submitted along with your price quote. If there are any circumstances which may cause longer delays we will notify you before production begins.

How do I make a custom order?

Making a custom order is easy. Whether it is a custom floral arrangement, woodworking project, or customized version of one of our store products, simply Contact Us with your ideas and specifications and we will let you know if we can fulfill your request.