Shipping policy

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Thank you for visiting Petalpost Creations.  We sincerely hope that you have a pleasant shopping experience with us.  We would like to answer a few questions you may have about our shipping policies.  If you have other questions that haven't been answered below, please feel free to Contact Us.

• Petalpost Creations ships only within the United States at this time.
• Orders with more than one item may ship separately and arrive at different times.
• We will provide you with tracking numbers for your items as they ship.

When do you ship?

Our regular business hours are Monday - Friday, and orders are typically shipped within 2 - 3 days (excluding custom orders).  Orders placed on Friday, Saturday or Sunday will be shipped on the following Monday.  Orders made on holidays will begin processing the following day.

Custom orders will take longer depending on the item being made, some products are more time intensive to produce.  We will notify you if there will be any delays beyond our normal shipping timeframe.

Where do you ship?

We ship domestically anywhere in the United States.  We apologize to any international visitors, but we currently don't accept orders or ship outside of the United States at this time.

How do you ship?

All orders will be shipped via one of the main postal carriers, USPS, UPS or FEDEX.  Shipping times take between 4 - 8 business days.  Please keep in mind custom orders can take additional time.  If you are ordering locally (Southeast Indiana, Cincinnati Tri-State, Northern Kentucky) you have the option to pick up your order and not be charged a shipping fee.  This option will be available on the checkout screen.  Our address will be on our invoice, or you can Contact Us for information.